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General Information

 


Basic Knowledge
on Toll Free Numbers



WHAT THE FCC SAYS ABOUT TOLL FREE NUMBERS
TOLL FREE NUMBERS WORK WONDERS FOR BUSINESSES
HOW DO I SIGN UP?

FAQ's

 

Company Info

How long have you been in business?

We’ve been in the Internet and Telecommunications technology business since 1994. That is about 10 years already.

What is a toll free number?

Toll free numbers start with 800, 866, 877, or 888. Toll free numbers are usually used nationwide, meaning you can initiate a toll free call anywhere you are in America, for free. Unlike a typical local / long distance call, the toll free number owner (individual or business) pays for the call, not the caller.

Why do I want a toll free number?

A toll free number is a great marketing tool, because it allows your potential and current customers to call you for free. Another benefit is that it can sometimes be even cheaper than any long distance plan or a calling card.

Individual Benefits

Family members who travel a lot can call home anytime they want to, and as often as they want to without worrying about paying expensive long distance bills. Parents can give their toll free numbers to their children who are in college so that their kids can call home for free.

People who travel a lot can be reached more easily using just one toll free number that followed them around. Callers need not be confused by having to remember too many numbers.

Business Benefits

Customers (from everywhere) would rather call a business to sign up for services if the call is free.

Customers can memorize toll free numbers (especially vanity numbers) easier than they do local phone numbers.

Toll Free Express’ per minute charges are often cheaper than your current long distance plan.

Can I select a toll free number?

Yes. There is a search database where you can check if your desired toll free number is still available. Also, you may contact the owner of the toll free number you want to use to see if he/she is interested in selling the number to you.

What are the toll free number codes?

There are currently four active toll free codes: 800, 888, 877, and 866. Future codes that will be enable as numbers run out are 855, 844, 833, and 822.

Do I have to install special devices to be able to use toll free numbers?

No. You can use any phone line for your toll free number.

What if I have an existing toll free number? Can I transfer my toll free services to you?

Yes. All you have to do is to fill out a transfer form to authorize Toll Free Express to become your toll free service provider. Please fax it to 1-800-464-1298.

Notice: There is a $50.00 expedite fee, and your toll free number to be active within 5 to 7 business days.

Do you have free trial?

Yes! Click here.

How do I get a toll free number?

4 ways

  1. Transfer your current toll free number.

    If you currently own a toll free number but you wish to transfer your toll free services over to Tollfreeexpress, please enter the number to the “My Own Number” area in the Tollfreeexpress sign up page. Then, please fill out our transfer form to authorize the transfer.
    Please fax the form at 1-800-464-1298.

    Expedited Service Available, Only $ 50.00 to get your number transferred in 5-7 business days.

  2. Think of your own vanity numbers.

    Some toll free number owners think of a toll free number combination that describes their business. Some examples are 1800 FLOWERS or 1800 MORTGAGE. If you want to reserve a preferred toll free number combination, please enter the toll free number in the “My Own Number” section and click on proceed.

    Tollfreeexpress will try to reserve the number on the centralized SMS/800 database and get it registered. It costs $20.00 and will take about 5 to 7 business days to get the number transferred to the Tollfreeexpress system. You can expedite the Vanity Toll Free Number registration service for $25 to get your Vanity number in just 2 business days.

  3. Check out our pool of active numbers.

    This is the easiest way to sign up. Tollfreeexpress has its own set of active toll free numbers found at www.tollfreeexpress.com/numbers.
    These numbers are already pointed to our system and any account setup using any of these numbers gets activated in 5 to 10 minutes upon setup.

  4. Purchase a vanity number you want from the current owner.

    Some customers would like a specific toll free number that is owned by another person already. These customers try to contact the owner of the toll free number and try to see if they can buy the number from the owner. Tollfreeexpress provides private investigation services that guarantees customers direct contact with the number owner.

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